Roadmap to Growth

There are a lot of opportunities to grow and develop within your Chick-fil-A career and to help navigate your career path we have created the Team Member Roadmap to guide you along your journey. This roadmap outlines the necessary steps you will take to progress from a newly hired team member to leadership and beyond.

We are committed to your development and if you have questions along the way please don’t hesitate to reach out to someone on our leadership team.

New Hire to Team Member

  • Complete New Team Member Orientation 
  • Complete Team Member Training Guide 
  • Obtain Florida Food Handlers Certification 
  • Complete Chick-fil-A 101 Training 
  • Recite Vision

To Training Coach

  • Complete the Pathway Training Course
  • Complete Trello Training Cards
  • (BOH) Complete the Henny Penny Training (preferred)
  • ServSafe Food Protection Manager Certification (preferred)
  • Must have three months on the team at the time of promotion
  • Must not be at the “Written Warning” level in the Disciplinary Process within 60 days of promotion

The process begins with you:

  • Step 1: Complete the application
  • Step 2: If approved to proceed, a promotion recommendation will be requested from your Team and Shift Leader(s).
  • Step 3: If recommended, you will be scheduled for an in-person interview with a shift leader.
  • Step 4: If recommended, you will be scheduled for an in-person interview with a senior leader.

To Team Leader

The process begins with you:

  • Step 1:
  • Step 2: If approved to proceed, a promotion recommendation will be requested from your Team and Shift Leader(s).
  • Step 3: If recommended, you will be scheduled for an in-person interview with a senior leader.
  • Step 4: If recommended, you will be scheduled for an in-person interview with the Operator.
  • Ideal Team Player

To Shift Leader

  • Must be 18 or older (if a minor, be able to open or close the store with a waiver)
  • ServSafe Food Protection Manager Certification
  • Enrolled in or completed the 5 Levels of Leadership Development Program
  • Must have open availability to open or close the store and be available on weekends and holidays
  • Demonstrate characteristics of a Leader 
  • Complete a Project
  • Must have six months on the team at the time of promotion
  • Must not be at the “Written Warning” level in the Disciplinary Process within 60 days of promotion

The process begins with you:

  • Step 1:
  • Step 2: If approved to proceed, a promotion recommendation will be requested from your Shift Leader(s).
  • Step 3: If recommended, you will be scheduled for an in-person interview with a senior leader.
  • Step 4: If recommended, you will be scheduled for an in-person interview with the Operator.

To Director

  • Must be 18 or older
  • ServSafe Food Protection Manager Certification
  • Enrolled in Chick-fil-A Fort Pierce Leadership Academy
  • Able to work 45 hours or more per week 
  • Available to work all day parts (opening, mid-shift, closing) 
  • 18 years or older 
  • No disciplinary history in the past 30 days and no more than 2 in the past 60 
  • Worked in a shift leader position for a minimum of 6 months
  • Maintain a goal achievement record with individual KRAs of 75% or greater  
  • Familiar with both opening and closing protocols
  • General knowledge of operations in all areas of the business (opening/closing, positional knowledge).
  • Minimum 12-month commitment in the position 

The process begins with you:

Currently Available Director Position(s):

All Director Positions are Currently filled

  • Step 1:
    • Complete the application
  • Step 2: If recommended, you will be scheduled for an in-person interview with a senior leader.
  • Step 3: If recommended, you will be scheduled for an in-person interview with the Operator.